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总公司
A70 Scanlon Drive, 埃平 VIC 3076, 澳大利亚
时间 03 9460 4946
交易时间
周一:上午 9 点至下午 5 点
周二:上午 9 点至下午 5 点
周三:上午 9 点至下午 5 点
星期四:上午 9 点至下午 5 点
周五:上午 9 点至下午 5 点
周六:上午 9:30 至中午 12 点
周日:休息
公众假期:休息
周二:上午 9 点至下午 5 点
周三:上午 9 点至下午 5 点
星期四:上午 9 点至下午 5 点
周五:上午 9 点至下午 5 点
周六:上午 9:30 至中午 12 点
周日:休息
公众假期:休息
我们经验丰富且专业的安装团队对我们的服务和产品质量感到自豪。
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我们衷心感谢您的惠顾,并感谢您给我们留下 Google 评论。您的反馈对我们很重要,可以帮助其他客户知道我的防盗门致力于质量和服务。
Marlena Attard
03:14 15 Aug 24
I bought the Crimsafe Classic Paperbark security door installed with the latest model Lockwood triple locking deadlock with dual select fire escape feature. Service from Obtaining a quote to installing the door was AMAZING. Very helpful & they kept me informed the whole way through.The door is perfect & we love it.
Vincent Navarro
03:52 25 Jul 24
Had an awesome experience with them starting from the Quote (Dan), measurements (Michael), and installation (Casey). Everything went smoothly and above my expectations.
Darren Wilson
06:19 24 May 24
We had our Crimsafe door installed less than 1 year ago. We’re happy with the door - but the lock mechanism started to get a little difficult to use. And then on Monday this week it jammed locked - so we couldn’t use our front door.I called head office - and was told our repairer would contact you. He did the next day - but I was not able to answer the phone, so he left a message and told me to call him. I did this - twice - but I couldn’t get through. So I’ve had to call head office again twice - and the same response - we’ll pass on a message and get our repairer to contact you.When I pointed out that I’d heard this message three times already - and that seven people in our house were becoming frustrated - finally - they just booked in a time - for a week away.It’s disappointing that the door mechanism failed in less than a year. Less than 1 year is just not good enough for a door that cost over $1,200 - I’m now quite concerned about the quality of this mechanism and its durability once the warranty period ends.The service when a door is also disappointing. I was intending to get the same door on our three other exterior doors - when our budget allowed - but I won’t be now.
Daniel
09:28 03 May 24
We found every aspect of this service to be excellent. Very simple, clear communication. Very happy with our door.
Ashley Lennon
09:52 17 Apr 24
Extremely unhappy with the customer service and quality of the doors. Between getting the quote and having our doors installed it took 6 months! Within these 6 months we had faulty doors installed 4 times that were taken back to the company again and again and again and again. The service team at Epping wereextremely difficult to work with, were not time accommodating (we had to take multiple days off of work for their errors) and did not provide an adequate discount for the errors made. Installers physically hacked into our door frame to try and make a door fit that was meant to be custom, ridiculous! I would not recommend My Security Doors Epping to anyone, low quality provided for a very high price.
Robert Withers
01:17 07 Aug 24
Quality of doors excellent...but..and I mean but...initial measurements were appalling. The company needs to listen carefully about customers wishes..design.This was a balls up...They just did not listen..Time frame for each stuff up just dragged on and on...till we just ended excepting what was delivered. And threats are not good customer service to pay up because others muck ups..
杰伊·L
23 7 月 12 日 04:00
在默沙东度过了一段美好的经历:)门安装得非常干净,而且价格合理。服务很棒。他们非常乐于助人且友好,他们帮助我选择了一扇适合我预算的门,而不是试图迫使我花费超出我承受能力的费用。非常感谢!
梅里·塞佩里尼
2 月 23 日 03:54
刚刚对我的前门进行了筛查👌🏾虽然有延迟,但考虑到该产品是从海外运送的,这是可以理解的总体安装快速且简单,报价公平且实惠,无法在安全性上定价绝对推荐这家家族企业👌🏾为马克和默沙东的孩子们干杯
Liam OD
11:11 02 Jul 24
Approximately a month ago I purchased the Ultimate Security Door through your company, the installer who came on the day gave me the impression that he would rather be anywhere else in the world than here doing his job....I proceeded to ask a basic question "do you know if that is the ultimate door" his response was "I don't know" considering this door is costing over $1k+ I would have imagined he would be aware that what was being installed was the correct door and matched what I had been quoted for...He then began removing my old security door, placed it to the side and proceeded to throw the old screws from the old door in my garden!!!CCTV footage of this was sent to My Security Door as evidence...(I didn't notice this at the time of installation)....I had some further questions regarding the use of the locking mechanism as his response to this was "to google it"....(he also left all the rubbish behind which wasn't the be all and end all but speaking with management they advised it should be taken back with the installer)....I have given a 2 star review as the quality of the door I am satisfied with however the customer service both from the installer and the office have been quite poor and subpar to say the least...I disputed the invoice with the office and it took over a month to be resolved, this did not stop them from sending me harassing text messages and constant invoice emails even though management knew it was in dispute...Overall a 2 star review is what I believe to be a fair review....Friendly reminder to check your gardens people who knows what they throw in there...
Curtis Szczygielski
23:56 20 Jun 24
Incredibly happy with our new security door! The process from getting a quote, to ordering to install was seamless with great communication from the MSD team throughout ☺️ will definitely be using these guys again when we upgrade the our other screen doors 🤩
deborah cosham
00:01 30 Apr 24
I could not be happier with the service and the ultimate product. I dealt with the Clyde North team. Everyone was very prompt, professional and I was kept informed of progress all of the way through.I would happily recommend this company to anyone needing a new security door.
Susan Strahan Geary
00:31 19 Mar 24
So glad I chose MSD Clyde North for my security doors. The process right from quote to installation was easy and seamless. Every step of the way they were helpful and professional. I love my security doors. I have no hesitation in recommending them.
杰尼·范德海姆
03:41 9 月 23 日 18 日
门太棒了。有点失望,他们测量错误,需要两周后回来。当我打电话要求重新安排时,我觉得那位女士(不知道她的名字)因为语气和态度而生气。还只是告诉我(不是问)他们回来的日期。不是道歉,也不是友好。我本想打 2.5 颗星,但我感觉周围的每个人都非常友好和专业。安装人员 John G 非常友好、乐于助人且高效。
亚伦·阿贝拉
10 月 22 日 10:07
我在网站上进行了有关 Crimsafe 防盗门的在线查询。很快就有一位代表联系了我,他给我发了一封电子邮件,介绍了不同类型以及它们之间的区别。我很快就做出了决定,他们很快就组织了人来现场做一些测量并提供了报价。从接受开始产品安装时的报价是一个快速周转。我对所提供的卓越沟通和服务非常满意。更令人印象深刻的是 Crimsafe 防盗门的安装工艺和质量。我很快就会联系您获取另一扇防盗门和滑动门的报价。感谢您提供出色的产品/服务。
连斌
8 月 22 日 06:48
非常乐于助人且知识渊博的团队,对卷边安全门类型和颜色提供了很好的建议,很高兴我们根据他们的建议选择了白色框架作为前门。然而,我们对订单进展缺乏沟通感到失望。我们被承诺他们将在 4 到 6 周内准备好并安装,但实际上花了 9 周。了解 Covid 等问题,但我们不必追赶它。还有点担心安装人员回来调整我们的门,因为他安装了一些错误的零件。
布莱斯·沃森
2 月 22 日 23:57
我们在默沙东的经历非常愉快。他们测量并为我们的洗衣房安装了一扇新的钢丝防盗门。他们在整个过程中都很专业,我们对非标准颜色的要求得到了愉快的完成。安装人员很友好,并在当天再次解释了所有功能。总的来说,我们很乐意推荐 MSD,并且到时候会再次使用它们。
杰西·马兹音乐
10 月 21 日 01:09
默沙东克莱德北。很棒的经历!为我们安装的劳里(Laurie)非常棒。非常友善,展示并解释了如何使用门,并且他的工作非常整洁。价格合理,我们对我们拥有的门感到更安全、更满意。谢谢你!已向家人推荐您的服务,因此预计会有更多安装电话
anita
03:03 01 Aug 24
Satisfied with the preliminary consult, quote and supply communication process. Very helpful. The installer did a great job, neat and tidy. Demonstrated the locking mechanism thoroughly with me for all 3 doors (2 crimsafe and one steel door). The products are fabulous.Thanks, MSD!
Adam Calderone
09:47 17 Jul 24
Quality product - pre- installation conversation was easy and advice given. Measure & quote was stress free. Installation was a breeze. Very happy and feel safer now with the doors on, both sliding & hinged. Great colours to match our new home.
Scott Rob
09:27 04 Jul 24
Crimsafe doors are our ‘go- too’ after having them installed in past homes.I drive past the Geelong ‘My security Door’ store going to work & so I decided to visit their website.We used the Door Visualiser & found our preferred choice.Sent it through via online portal & the Doncaster store rang (& explained -Geelong was unavailable due to staff illness) & arranged an ‘at home’ visit/quote.We chose a door from the new Crimsafe ‘Style’ range.So simple, so easy, pleasure to deal with & the Door was installed after only 3 weeks (when 6-8 was quoted).Colour matched to our existing colour-bond, it’s a strong unit.Love our door, love the quality
Fay Goris
09:26 22 May 24
Was really pleased with MSD it was installed very quickly and professionally love the door I feel more secure knowing its been installed I highly recommend to anyone looking to install a security door crimsafe is like my safety barrier I feel better when I leave home and I come home knowing it's safe.
简·C
2 月 24 日 23:39
约翰刚刚帮我安装了门,看起来棒极了。从开始到结束,整个过程都是无缝的。及时了解最新进度和安装日期。正如另一位顾客所说,与另一家可怕的门大惊小怪的公司相比,有如此大的差异。继续努力。会告诉每个人关于你的事。 👍🏼
玛丽亚·C
11 月 23 日 21:09
可怕的经历...2022 年 7 月 11 日,我订购并购买了 1 个 Hoppers Crossing 安全门和 1 个 crimsafe 滑动门。每个成本为 $1000.7 2023 年 9 月,我惊恐地发现 Hoppers Crossing 安全门上的安全网脱落,很容易从门外推出,因此不再安全。当天打电话并告知我刚刚发现安全网已脱落不对劲,离门把手很近。同一天,安装协调员通过电子邮件联系我索要照片。同一天发送了多张照片。9 月 11 日,有人联系我,告知我没有保修,我必须支付 $300它需要修复。当天我发了消息,坚持要亲自检查有问题的门,而且它不是广告上所说的安全门。9 月 12 日有人联系我,如果我想要一扇更安全的门获得 Crimsafe 防盗门并进一步支付 $1000。12 月,我回信要求纠正或退款。没有回复。9 月 27 日重新发送消息。仍然没有回复。此外,在评估我的滑动 Crimsafe 门时,我是失望地发现他们以错误的方式安装了门,螺钉面向门外,因此有人可以轻松卸下螺钉。不幸的是,这个防盗门也不安全。这完全是浪费金钱和折磨。建议您节省时间和金钱,去其他地方吧!
玛丽亚·卡塞拉
11 月 23 日 04:13
防盗门上的网在把手附近脱落,我被告知它不在保修范围内!另外还必须支付更多费用才能修复。 Crimsafe 门是用螺丝朝外安装的!2022 年 7 月 11 日,我订购并购买了 1 x Hoppers Crossing 安全门和 1 x crimsafe 滑动门。每件费用为 $1000。2023 年 9 月 7 日,我惊慌地发现 Hoppers Crossing 安全门上的安全网脱落,很容易从门外推出,因此不再安全。我在同一天打电话并告知我刚刚发现网格不正确,离门把手很近。同一天,安装协调员通过电子邮件联系我索要照片。我在同一天发送了一些照片。9 月 11 日,有人联系我,告知我没有必要,我已经支付 $300 进行修复。我当天就发了消息,坚持要亲自检查有问题的门,而且它不是广告上所说的安全门。9 月 12 日,有人联系我,如果我想要的话更安全的门,以获得 Crimsafe 防盗门并额外支付 $1000。9 月 12 日,我回信要求纠正或退还我的钱。从那时起,回复为零。9 月 27 日重新发送消息。仍然没有回复。在评估我的 Crimsafe 滑动门时,我很失望地发现他们以错误的方式安装了门,螺钉面向门外,因此有人可以轻松卸下螺钉。不幸的是,这个防盗门也不安全。我感到不安全、不高兴,并担心我与贵公司的交易完全是浪费金钱。无需再说了!
绿柱石沃特林
23 9 月 19 日 08:44
我们已经使用了 MSD 4 或 5 次了。每次都是一次愉快的经历。这也不例外。推销员和安装人员准时且友好。一切都被清理干净了。如果需要的话我会再次使用它们并且我可以衷心推荐它们。
金·拉什布鲁克
01:11 9 月 23 日 15 日
非常适合与之开展业务的公司。从通过电话交谈的第一个联系点到“业主”进行测量,再到安装屏幕的安装人员。最终的结果是非常值得投资的。屏幕看起来棒极了!我现在需要存钱,把整个房子都装修好。尝试一下 - 100% 满意。
第2811章
8 月 23 日 01:36
上周我们安装了新的防盗门,一切都完美无缺。他们的客户服务从始至终都非常出色,让我全程了解最新情况。安装大约在 1/2 小时内完成,门看起来很漂亮。对低廉的成本感到惊喜。强烈推荐。
仁
8 月 23 日 10:30
对我们的新防盗门非常满意。它品质优良,为我们的前门区域增添了抛光效果。客户服务非常出色。自下订单以来,我们通过电子邮件和短信收到的更新内容非常丰富,我们完全了解订单的每一步。与默沙东打交道非常愉快,并将推荐给任何人。
特蕾莎·安杰鲁奇
8 月 23 日 03:21
我们的体验是无缝、专业、礼貌和礼貌的。我们得到了报价,并等待了一段时间,并以最友善的方式接到后续电话,一点也不咄咄逼人。我们最终承诺并绝对喜欢这扇门。它看起来很棒,质量很好,让我们感觉更安全。强烈推荐这家公司。
桑德拉·加洛
12 月 22 日 01:27
我会毫不犹豫地推荐这家公司。非常专业,有助于了解您想要实现的目标,对我来说,一扇门不仅看起来不错,而且防夹。从测量到安装都是无缝的,甚至收到了我的门所在阶段的进度报告。谢谢你,我非常喜欢我的门。
丹尼斯詹森
9 月 22 日 03:34
我不确定唐卡斯特是分店,因为我们没有去过。销售人员人很好,对产品很了解。安装工很友好,不厌其烦地确保前后安装正确。我们必须有一个铝制滑动后门,它肯定不如我们的旧钢制后门那么坚固,但这是现在滑动门的唯一选择。
佐尔坦S
22 年 7 月 20 日 23:06
我极力推荐 MSD Doncaster。在我第一次参观他们的陈列室后,克里斯出来给我一份 Crimsafe Ultimate 安全门和铰链安全面板的报价。他的专业精神给我留下了深刻的印象,因此我没有费心去获取任何其他报价,并告诉他继续工作。大约六周后,门和面板安装完毕,我对产品的高质量感到非常满意。
苏珊·本尼迪克特
22 年 7 月 5 日 11:11
为我年迈的父母购买了定制设计的防盗门。从第一次询问,到在唐卡斯特展厅查看门系列,然后顾问提供测量和报价,直到门到达并安装,我们没有任何问题。友好的工作人员,反应灵敏,并在整个过程中不断向我们通报最新情况。对服务和最终结果印象非常深刻和满意。强烈推荐这些人知道他们在做什么,干得好。
卡桑德拉·Y
4 月 22 日 10:23
强烈推荐默沙东!整个过程非常轻松愉快。无论是迈克尔来给我们报价,还是汤姆在几周后安装门,还是电话里的客户服务,每次遇到的都是友好、专业和有能力的人,他们做得很好。对门非常满意 - 谢谢!
斯蒂芬妮·杨
12月21日11:12
我们不能责怪默沙东唐卡斯特!整个过程就是这么简单。我们接触过的所有员工,从办公室到销售人员再到安装人员都非常棒!超级有礼貌、友好且知识渊博。临近圣诞节,如此快速的周转也给我们留下了深刻的印象!我们也非常喜欢短信服务,它可以提供报价/安装的准确到达时间。
Lynne Padfield
02:36 13 Aug 24
Could not be happier with the service, product and installation. From Carol in the East Bentleigh office, to the installation by Dean, it was a seamless process. Ongoing communication was excellent, thank you !Would highly recommend to anyone needing a new security door. AAAAA++++++
Chris Fox
04:01 29 Jun 24
Very good service from Bentleigh shop, very helpful with good advice for our situation. Fast installation on the day.
彼得·莱温斯基
2 月 24 日 09:27
我们参观了本特利商店。报价被有效地安排和进行,门按计划安装,没有大惊小怪。我唯一要说的是,他们没有拿走旧门,我需要自己把它切碎并处理掉。也许这可以包含在服务中
米娅·琼斯
11 月 23 日 02:25 27
我花了很多时间研究钢制防盗门,作为我们装修的最后润色之一。 MSD 拥有出色的客户服务(Bentleigh 的 Scott),价格具有竞争力,并且能够及时完成工作。迈克尔来测量了两次,因为我需要他调整栏杆高度。他非常友好且知识渊博。一路上我们收到了有关我们门的生产阶段的最新信息。约翰很快就安装了门,我们对结果非常满意。数字锁工作得非常好。强烈推荐默沙东。
保罗·哈顿
11 月 23 日 02:08
从最初的第一次访问报价(非常专业和无缝)到整个过程中出色的客户服务,这家公司提供了我所经历过的最好的沟通和客户服务。他们给了我报价日期、大约一周的安装和交付……干得好,因为这是整个团队的努力。纱门的质量、价格、报价和配件都是一流的。这家公司每周每天都是 5 星。
郑乔斯
5月23日21:38
从开始到结束,与 Crimsafe - Center Road, East Bentleigh 的合作非常愉快。迈克尔非常专业,- 他引用了我们关于两扇防盗门的说法,将防盗门与框架和前门的颜色完全匹配。我们真的很喜欢这些门,它看起来就像是门的一部分。我们的房子的前门采用玻璃铅设计,防盗门看起来很棒。当两扇门关闭时我们仍然可以看到设计。强烈推荐他们。强烈建议您联系迈克尔。再次感谢迈克尔。我很快就会联系您寻找另一份工作。
珍妮·亚历山大
2 月 23 日 22:55
肯定会推荐 MSD 来满足所有防盗门需求 我们从 Bentleigh 陈列室的工作人员那里体验到了令人惊叹的客户服务,他是一位友好而专业的人,他来测量并给我们报价,直到最终安装。安装人员按照承诺准时到达,之后进行了清理,我们对我们的新防盗门感到非常满意,它看起来很棒,让人安心。
朱莉·吉布森
00:04 1 月 23 日 19 日
MSD Bentleigh East 团队提供一流的服务。从报价到安装,我随时了解进展情况,并兑现了所做的承诺。我的超大门安装迅速、高效,而且看起来很棒。价格非常有竞争力。
乔安妮·克洛纳里斯
11 月 22 日 01:17
当我给 MSD East Bentleigh 打电话并与 Scott 交谈时,这是一个缓慢的开始。然而,当我走进东本特利的陈列室并与卡罗尔交谈时,情况立即发生了变化。卡罗尔非常专业,照顾我的需求,并为我提供了我所需的所有答案,使我能够做出正确的决定,哪扇门适合我。她立即预约了测量。迈克尔出来测量了我的门,他很友好而且知识渊博。我的门在三周内就准备好了,这真是太棒了。给我安装门的阿里非常友好和乐于助人。这三个人非常高效并且提供了优质的服务。我对我的 Crimsafe 防盗门非常满意,它是一款优质产品,并且确实符合我的要求。感谢三位工作人员,并强烈推荐默沙东澳大利亚东本特利。问候乔安妮
埃德温娜·奥格尔维
9月22日 08:25 30
非常感谢 frpm MSD 为我们提供的优质服务。从最初的询问到测量和报价、订单进度的沟通、电话建议安装日期,以及安装前和安装后的及时沟通那天,一切都非常令人印象深刻且天衣无缝。安装门的约翰很可爱,而且做得很好。我认为企业很少能在客户体验中采取正确的所有步骤,但默沙东确实在我们的经验中做到了这一点。
彼得·沃森
22 月 20 日 22:30
我们对 Crimsafe 安全门非常满意。 MSD(Bentleigh East)非常好相处,也非常乐于助人。陈列室布置得很好,很容易从他们的门系列中进行选择,Carole 花时间解释了门的范围和大概的成本。从最初的测量到最终的安装,工作人员都很棒,他们让您感到放心。如果您想购买最高质量的防盗门,我们强烈推荐 MSD Bentleigh East,他们的专业精神和客户服务非常出色。谢谢致卡罗尔、迈克尔、克里斯和布雷特。问候彼得和格洛丽亚
阿尔温德·瓦苏代万
22 年 8 月 26 日 05:50
从第一次打电话,到参观陈列室,再到随后到我家进行测量和报价,再到安装,这是一个精确的操作。优质的服务、良好的沟通(通过应用程序、短信和电话)然后安装意味着我无需跟进。由一支优秀的团队无缝执行!很满意。
库拉·阿维里诺斯
2 月 22 日 06:43
我们对我们的 Crimsafe 防盗门非常满意,因此我们强烈推荐给那些不仅想要让自己的家变得安全,而且想要增强街道吸引力并为其房产增值的人。投资巨大,而且价格实惠,是一款很棒的产品!默沙东墨尔本团队专业且知识渊博,可让您随时了解日程安排和预计到达时间。他们的工艺和工作质量令人惊叹。
Nicole Martini
02:30 10 Apr 24
If I could give less stars I would! The My Security Door website quotes your family motto: keeping your family safe is our family business. This has definitely not been met in our case. Not only has your company left us feeling insecure (no security for three months after one of your workman tried to bend a steel door and broke our door frame), but this has also been exacerbated by zero customer service and lack of empathy from everyone I called trying to get this resolved. It took me calling the ombudsman and taking things further to get our original security doors reinstalled (tried to get us to pay full price after they broke our house, which I was definitely not willing to do after the lack of any empathy).I can honestly say this is the worst customer service I have received ever! There was ONE person who was amazing and I wish I knew his name to acknowledge him. To the guy who installed our original screen doors at the very end Thank You for being the exception to the rule.Edit: A $100 was offered after I asked for a discount. No generous discount was offered! If a generous discount was offered this review may of been different. Instead I got laughed at for asking for a discount!
William Sant
02:20 02 Apr 24
My Security Door did a fantastic job with our new security door, Casey the installer was prompt, efficient and gave us a lot of instructions on the operation of the door. Highly recommend this company for your security doors.
Oakley Brennan
10:11 14 Mar 24
Extremely friendly & helpful team along with very competitive pricing. From the quoting experience to visiting the showroom and install of my door, I don’t have a bad word to say !
迪安·拉巴斯
2 月 24 日 05:47
My Security Door 的销售、测量和安装团队提供优质服务。每个人都很友好和专业,我们对我们的新 Crimsafe 门非常满意。强烈推荐的公司,我们会毫不犹豫地在将来再次使用它们。如果您需要防盗门或安全门,请不要浪费时间,在其他地方花钱,使用这家公司并获得真正的 Crimsafe 产品,该产品实际上比大多数其他公司销售的产品更好、更便宜,并且安装完美。院长。
安妮
10 月 23 日 04:19
Ravenhall 团队非常专业,我会向任何需要防盗门的人轻松推荐该团队。我与马克进行了交谈,并让迈克尔对一扇终极防盗安全超宽门和一扇防盗经典门进行了测量。无需预先付款,并且在安装测量后 4 周的时间范围内。哈利准时到达,彬彬有礼,彬彬有礼,安装速度非常快,他在离开前清理干净,但没有太多东西。感谢 Ravenhall 的 MSD 团队
塔米
10 月 23 日 04:25
喜欢我的新防盗门! MSD Ravenhall 的团队非常专业,并且非常乐意与之打交道。从马克最初的预订到迈克尔出来测量和报价,再到詹姆斯安装最终产品。我对我的新门非常满意,与贵公司的合作非常愉快。再次感谢😊
杰基
11 月 22 日 06:48
感谢默沙东提供了我们出色的新型安全门。感谢 Chris 提供了报价和有用的建议,感谢 Ali 提供了无缝且无压力的安装。从第一次调用到安装的整个过程非常快。我们很担心,因为我们有一扇法式单门,从我们的卧室打开,并担心在里面修防盗门可能很困难,但这对这些人来说不是问题,而且看起来很棒。强烈推荐 MSD 用于您的防盗门。
伊森·奥德
11 月 22 日 22:32 03
优秀的公司,非常快地回复我关于我对 Crimsafe 门的兴趣。然后克里斯在短短几天内就出去测量和报价。几周后就安装好了。沟通是这家公司最好的事情,收到有关克里斯和亚当到来的自动短信,然后当安装日期必须更改时,我会立即联系我并设定时间。无法要求更好的体验,这就是所有行业经营业务的方式。
宝琳·阿塔德
10 月 22 日 23:59
我发现 MSD Ravenhall 很容易组织报价,他们的价格非常优惠,门的质量也很好。从我第一次与他们接触,直到门安装完毕,他们一直通知我。我强烈推荐它们并且我一定会再次使用它们。
一分钱
10 月 22 日 07:22
我最近通过 MSD Ravenhall 获得了防盗门报价和安装,从开始到结束的整个体验都是积极的。优质的客户服务和友好的团队成员,优惠的价格,我最欣赏的是客户在付款方面的信任。 MSD 不要求押金,并且在安装完成之前无需付款。如今,这种情况并不常见。我强烈推荐 MSD Ravenhall 给任何想要购买新防盗门的人。
克里斯汀·戴维
22 月 9 日 10:04
我强烈推荐 MSD Ravenhall。该团队最近在我的地方安装了防盗门,从报价到安装的整个过程都很简单。工作人员很有礼貌,很友好,随时准备提供帮助。安装期间我正在工作,但回到家后发现旧门被拆除并存放整齐,新门打开,没有混乱,没有清理,钥匙在安全的地方,所有东西都回到了它应该在的地方。前几天和安装当天的沟通也很棒
Che T
12:40 01 Aug 24
I came across MSD when I asked my neighbourhood Facebook group for companies locals recommend for security doors. All of their locations have very high reviews, which was a great start, but I can see why - At every point of this process they have been spot on.I first visited their Brunswick showroom and the gentleman was helpful and informative, not pushy at all, gave me plenty of info to take home with a rough pricing. I had the measure done a week later and another gentleman came over to do that, he was lovely to chat to and gave me an extremely reasonable quote for two security doors.Their team have communicated so well at every point, I never felt that I had to chase anything up.Everything was installed yesterday, everything fit perfectly, the guys who came over to do it were absolutely lovely. The doors have lifted the look of my unit so much, I couldn’t be happier.I will happily recommend MSD to anybody, fantastic company.
Michelle
08:21 30 Jul 24
Crim Safe security door installed to front door and to sliding door. Received a quote over the phone and booked appointment for measure, owner attended to measure and was a pleasure to deal with and gave advice and showed photos of colour options etc. Installation was done in 1.5hrs. Paid the day of install.Extremely happy with friendly nature of staff and with the quality and look of product, and can still clearly see outside too. The front security door blends really well with front door I can barely tell its there at first glance. Feel more secure and can sleep more peacefully.No regrets, highly recommend. Thank you to everyone for the advice and great install.
Tarun Pal
02:44 06 Jun 24
I would like to start with their level of consistency. Every time for every job they messed up things. Used their services for 3 jobs for my house and every time when they came for installation product dimensions are different to what they supposed to be so remeasure it again and again , not to mention the extended timeframe due to all this. This morning I was suppose to get crimsafe door for our main door and as expected frame installation was easy part but when it comes to door once again they nailed it with out of frame door. Remeasure it to make sure it's correct next time not to mention the same measurement was done twice before. Best part when called response was we'll look in to it.
Matthew De Vuono
03:27 03 Jun 24
Crimsafe connected me with MSD Epping, and the experience was excellent. I received a rough quote over the phone for two Crimsafe Ultra security doors. A friendly representative then visited for a full measurement and quote, even suggesting colors to match the existing door, which I hadn't considered. No deposit was required, and the quote was thoroughly explained before I signed. The price was reasonable.Although it took a few weeks to get the doors installed due to manufacturing time, the installation process was swift. The installer ensured we tested all the door functions before he left.The doors themselves are impressive. I can still clearly see the design of my front door through the Crimsafe.
Clay Heidenreich
07:52 07 May 24
Outstanding from beginning to end. We were kept up to date throughout the whole process. The product is of the highest quality and looks fantastic, we will be using this local business again in the near future. Thanks MSD Epping.
丹妮拉
24 月 21 日 01:04
我昨天安装了防盗门,很惊讶地发现我的侧板不包含在价格中。在测量后,我最初联系了我询问报价,并得到了总价。有人告诉我我不需要在家,所以我没有看到测量的内容。我自动假设价格包括门和侧板,因为社交媒体上的所有照片都显示门和侧板都被覆盖。我没有得到两种价格,一种带侧板,一种不带侧板,因此假设它是全包的。人们会认为,如果一家公司提供免费的测量和报价,那么侧面板就会被包括在内,因为客户当然也希望受到保护。拥有顶部安全门并且没有覆盖侧玻璃面板(人们可以选择打碎玻璃)是毫无意义的。我对缺乏沟通感到非常失望。我选择安全的原因是因为评论和假设所有费用都被覆盖的价格。安装后,我联系了总部并与接待员交谈了很长一段时间,结果被告知要回电,因为她正在训练。她告诉我,如果我想要侧板,就需要花费门价格的一半,再加上 $600。如果我在安装前就知道这一点,我绝对不会通过安检。现在我只剩下一扇“顶级”安全门,侧板不受保护。我觉得我被误导了,因为所有引述都是口头的。我没有收到包含报价的电子邮件,只是通过电话告诉我价格是多少以及他们会来安装的日期。网站或电子邮件上没有任何免责声明,表明价格不包括侧板。我不认为作为客户我应该询问所有细节。我相信,如果一家公司为前门提供免费的测量和报价,客户就会得到正确的价格并提供所有选项。
苏西·坎贝尔
5 月 23 日 23:29
与这些家伙一起的整个经历从开始到结束都很容易! MSD Epping 专业、易于处理且价格具有竞争力。最高品质的产品以及对安装和清理细节的关注。我不会去其他任何地方。我的房子的外观差异真是惊人!
皮耶琳娜·莫拉诺
08:39 08 五月 23
专业、礼貌、及时!优秀的沟通者让我们在安装完美防盗门的整个过程中随时了解情况!高品质的安全和高品质的防盗门!回答了我们所有的问题。谢谢约翰(安装人员)、卡罗尔(办公室)和克里斯😁
文斯·帕里西
1 月 23 日 05:39
从开始到结束的过程都是以如此专业的态度完成的。 MSD Epping 负责测量、报价和安装。我们随时了解安装当天的最新情况,这也让我们感到愉快。质量和外观让我们的家看起来好多了。我强烈推荐这些人。谢谢
温迪·斯帕克
9 月 22 日 03:08
MSD 墨尔本防盗门制造市场上最好的门。我非常喜欢我的新 Crimsafe 设计师门,它看起来棒极了。它不仅看起来不错,而且在我的家中感觉更安全。我不得不安装一扇全新的门,然后安装一个安全屏幕,并想把所有的钱都花在现有前面的一个坚固、设计出色的安全屏幕上。门。我在市场上找不到任何我喜欢的东西,直到我找到了 MSD Designer 门并且是 Crimsafe!他们的设计令人惊叹,不会让人失望。请注意,下订单时需要等待,但等待是值得的,因此请确保妥善规划您的安全屏幕。
加比·利文
8 月 22 日 00:37
感谢 MSD Epping 为我们的新家购买和安装 Crimsafe 带来了美妙的体验。一切从开始到结束都很顺利。我们有前门和 4 个滑动玻璃门在后面。颜色搭配非常完美。安装人员很能干,与办公室打交道是一种乐趣,而且看起来很棒。甚至我们的建筑项目经理也印象深刻。也喜欢最新的技术。我们家的安全是一项重大投资,我们想要最好的。感谢默沙东提供出色的服务和产品👍👍👍
希瑟·瓦拉赫
22 年 7 月 21 日 03:44
对默沙东印象非常深刻。沟通总是及时和最新的。所有代表都很专业和友好。短信让我了解交货日期和约翰到达的时间。约翰在安装我们的双安全门方面做得非常出色。已经向人们推荐了你们的公司。我们的门让我们的房子看起来很完整!
涡流里戈尼
7 月 22 日 05:59
我们的门是由 MSD Epping 安装的,不得不说,市场上最优质的防盗门给我们留下了深刻的印象,销售人员非常乐于助人,因为我们有很多问题,并且不确定哪扇门适合我们的目的。当他们来测量时,我们发现我们的门框有 16 毫米的方形,所以我有点担心间隙是否一致,因为我自己是木匠,我打算安装门,但不,这是他们服务的一部分,少了一份工作为我。来安装门的人非常友好和专业,大约 1/2 小时就完成了,门安装得很好。他们也不收押金,门安装好后就向我们收费。从开始到结束总体服务都很棒
乔尼一世
01:58 6 月 22 日 30 日
从开始到结束。默沙东(MSD)的应对非常顺利。销售人员很有洞察力,信息丰富,但并不咄咄逼人。 Crimsafe 门的安装快速且专业。约翰和实习生凯文为我们的推拉门安装的后续工作非常专业、彬彬有礼、彬彬有礼。约翰甚至注意到我们的 Crimsafe 门没有关好,并建议他在离开之前检查一下。然后他就在出去的路上解决了这个问题!我本来打算举起它,但令我惊讶的是,他在我进入我们家之前就看到了它并标记了它。最近,我的新家有很多其他安装人员来安装窗户家具等……但他们中没有一个提供像约翰那样的护理和专业服务水平。强烈推荐 MSD 并表示您应该请求 John 进行安装。
弗拉曼
2018 年 4 月 20 日 09:58
我最近有 3 扇铝质防盗门(菱形),以及一扇滑动防盗门(菱形)和堆垛门上的两扇滑动防蝇纱窗。我花了多一点钱将昆虫网升级为 TuffScreen 网。所有的门看起来都很棒,并且与房子非常匹配。MSD 的价格非常有竞争力,他们准时进行测量和安装。总体而言对 MSD 的产品和服务非常满意。我绝对推荐它们。
Amanda De Amicis
09:49 22 Aug 24
Very happy with my decision to purchase my two Crimsafe screen doors through My Security Door. From the initial quote to the installation, it was such a smooth process and I couldn’t fault them on anything. The price was lower than I expected (a rarity these days!) and they were friendly and super efficient. Highly recommended!
Georgio Argyros
02:54 07 Aug 24
I had MSD come and measure and quote 3 security doors, one being a front door,steel, called the Brunswick, and 2 slide crim safe doors,for the back of the house,the whole process was professional, competitive in price Verry happy with the end result, would recommend MSD to anyone, Casey the installer was professional and very pleasant,he cleaned up after the job, and went through how the doors operate, below is a pic the front door
Haley Consedine
02:25 10 May 24
Great quality product which matches the front door perfectly. Easy and efficient service.
Elizabeth Poustie
03:34 22 Apr 24
Communication, advice and installation was spot on. Price was very competitive. Great service and product and wouldn’t hesitate to recommend the team at Geelong.
Vivien McDonald
22:33 02 Apr 24
Great service, dependable and reliable. Great communication throughout and very happy with the product.
Jannice Rider
00:27 20 Mar 24
The wonderful people at My Security door Geelong were so helpful, knowledgeable and professional. I could not be happier with the advice and the final product.
达里尔·卡尔顿博士
2 月 24 日 03:33
我的防盗门来了,对滑动门和纱窗进行了测量和报价。及时、高效、有礼貌。不需要押金,他们随时通知我交付/安装的情况。安装非常专业,有一位友好的商人。价格很合理。服务非常好。很棒的体验,也是一个非常好的产品。强烈推荐
姆赫维
23 年 7 月 28 日 01:51
我们的前面有一个传统风格的钢制防盗门,后面的法式门有防盗安全门。我对这些产品的客户服务和质量赞不绝口。从在展厅讨论不同的风格,到测量报价,再到安装,整个过程无缝衔接,非常专业。非常感谢克里斯,当他来到我们的房产进行测量和报价时,他花了相当多的时间与我们讨论不同的选择。这是我们的房子需要的最后修饰,我们现在感觉安全多了。谢谢你!!
大卫·图尼尔
3 月 23 日 04:30
销售体验很棒 - 门的类型及其功能得到了很好的解释,而且价格也很明确。让选择变得非常容易。测量也非常好并且准时进行。称职的装配工也完成了很好的装配工作。但是测量和装配之间的客户服务非常差。由于生病,原定的首个试衣日期在试衣当天(23 年 1 月 23 日)被取消。然后我们通过电话得到了新的试衣日期:2023 年 2 月 10 日。我们于 9 月 2 日打电话询问是否会在第二天进行试穿,却被告知试穿永远不会在 10 月 2 日进行,而是安排在 23 年 2 月 23 日 - 不高兴!我们询问是否可以提前——不在该人的职责范围内。几天后又打来电话,告诉我们日期是 2002 年 2 月 23 日,除非有取消,如果发生这种情况,我们会提前几天通知 - 这对我们来说不是一个真正的选择。总的来说,对销售、测量和试穿感到满意但对之间的沟通和关心却极为不满意。在我们向其他人推荐之前,这个领域需要大量改进。
jphavey1980
9 月 22 日 07:05
从迈克尔到现场测量和报价,到凯西安装门(总共 4 个双门),端到端的体验非常棒。门本身的质量和工艺非常好,包括安装和操作。重要的是,MSD Geelong 满足并超出了他们的制造时间范围,并完成了所有承诺的预约(测量和安装) - 他们提供了当天之前和当天的准确时间窗口和短信更新。凯西(安装人员)非常友好且高效 - 他清楚地知道自己在做什么并且不会偷工减料。总的来说,我很乐意向其他人强烈推荐 MSD。
克里斯汀·达姆斯
8 月 22 日 05:16
我非常感谢凯西今天在安装我的门和侧窗时所做的出色工作。他完全解释了他正在做的一切,清理了小烂摊子,并在创纪录的时间内完成了工作。他还向我展示了相比之下我的旧防盗门有多差。我对我的新门非常满意,我非常喜欢它们!我强烈推荐 Crimsafe 防盗门!!!! 20/10
Aduanna Merola
06:19 23 Aug 24
I recently had my security door come out to my mum’s house and change her security door for her. She was really pleased with it and I just wanted to say a huge thank you to the team who came out they did a wonderful job and they were very kind and patient with my mum as she hadn’t been well. They explained everything well and did a fantastic job really happy with everything! Kind regards, Adua
Lewis
05:39 20 Aug 24
From the initial phone call to installation MSD were brilliant. One of the few companies that will return an online enquiry. Very very happy with our door, thank you guys. Highly recommend.
Jayaram Iyengar
02:40 11 Jul 24
Even though the web response from the Crimsafe web portal for our request was slow, their Brunswick MSD team’s actions - measure and quote, follow up and clear details of what to expect, confirmation of manufacturingprogress , delivery , installation & post install response follow up was all professionally handled. We recommend them without any reservations.
Adam D
02:23 23 Mar 24
Poor experience with 4 visits until doors were doneFirst install was aborted as the frame was built too big (despite the drawings they created being correct). 2nd install attempt was aborted again as they manufactured the frame incorrectly and it needed back supports. 3rd install attempt took place however they had only manufactured 3 sides of a 4 side door frame, which left a gap under both doors. 4th visit, the final pieces were installed. Original install was 19 Jan and the final pieces were was almost 2 months later. None of the attendances were prioritised they were just put back in the queue with all other jobs. I had to push for the final install date before I went on holidays. They offered Saturday install, but when I asked for that to take place I was told it would be at least 3 weeks for a Saturday booking. Clearly no prioritisation.No accountability on managing the issues like any good customer service organisation would have done.The doors are great but I cannot recommend MSD based on multiple issues. I had to ask for a discount due to the inconveniences there was no real apology or anything offered to me for the inconvenience
卢安娜·奇波
3 月 24 日 01:59
我们强烈推荐我的防盗门 Crimsafe。团队成员友善、支持且专业;很高兴在询问时以及在制造过程中回答任何问题,通过电子邮件、短信和电话保持联系,更新并快速回复我们的任何疑问。测量和分期预约都是由真正了解自己“业务”的工作人员进行的。产品本身非常好!我们选择了纪念碑色的卡尔顿,我们对结果非常满意 - 它美观、经典且坚固,提供了巨大的安全感,正如承诺的那样 - 而且价格实惠!感谢米切尔、罗伊、丹和所有团队付出的时间、努力和帮助。 🙏🏼👏🏼🌟🌟🌟🌟🌟
卢安娜·迪·维尔吉里奥
9 月 23 日 00:12
这是我在任何交易中经历过的最积极的经历——从最初与 Dan 的电话联系一直到安装日。在整个过程中,所有相关人员都向我提供了建议。多么高效的团队啊..热爱你的工作,也热爱我的新防盗门!非常感谢……布拉沃的😊👏⭐️
凯兹·蒂尔
23 月 20 日 02:26
多么伟大的团队啊!我需要一种适合我家前窗的安全解决方案,但不会降低房屋和新建花园的美观性。说我很高兴是轻描淡写的!安装的全长安全屏幕看起来棒极了,实际上增加了我家的美感,有助于阻挡阳光直射(因此有助于保护家具),同时给我带来安宁我需要的头脑。感谢 Crimsafe 和 Brunswick 的所有团队。
米歇尔·迈克尔
08:20 5 月 16 日 23
我能说什么,从始至终都提供优质的客户服务。这家公司的沟通从报价安排到 2 个 crimsafe 门的安装都是 5 星级的,发消息告诉我们安装人员正在路上以及大约时间。强烈推荐
艾丽·塞格
1 月 23 日 03:22
MSD 仅在 2 天前安装了我的纱窗/防盗门,我已经收到邻居和朋友的询问,安装这扇奇妙门的是哪家公司。我对门的服务和质量非常满意。克里斯给了我选择哪种门型号的专家建议,安装人员约翰甚至还带来了他自己的吸尘器来清理。我给5星。
罗德尼·麦克法登
11 月 22 日 00:54
从开始到结束,从订购我们的新防盗门、现场测量和安装的整个过程都是无缝的,门饰面的质量非常好,看起来很可爱的乡村风格饰面,与我们家的前面完美匹配,强烈推荐这家公司。
珍妮·莱登
11 月 22 日 02:37 08
制作了大门来容纳我的青石小屋,它没有方角或真正的垂直墙壁。并对其进行了定制,因此前门上的黄铜和玻璃配件不会被隐藏。大门“消失”了,因此不会影响房子的特色。服务也很棒。强烈推荐。
莉兹·奥布莱恩
10 月 22 日 23:02
优质的服务和优质的安装。专业、及时的测量和报价,制造和安装的交货时间短——不到竞争对手的一半。无需押金,安装时付费。强烈推荐。已经推荐了一位也喜欢最终结果的邻居。